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(916) 582-7791

Appliance diagnosis tool

Appliance diagnosis tool: choose the appliance and what it is doing. You get the likely causes in order, safe checks to try, and the point where it is time to call.

This appliance diagnosis tool lists the likely causes in order, with safe checks to try first.

How the appliance diagnosis tool works

Pick the appliance and the symptom, then follow the checks in order. The causes are listed from most to least common for a home appliance, so start at the top. Unplug the appliance before you touch anything electrical, and never bypass a safety device. If you smell gas, leave the home and call your gas utility from outside. The tool covers refrigerators, freezers, ice makers, washers, dryers, dishwashers, ovens, ranges and microwaves, and each result ends with the point where it is time to call a technician.

Nothing you choose is stored or sent. If you want to compare new models first, the ENERGY STAR product finder shows efficiency ratings.

Ready when you are

Call (916) 582-7791

Or book a time online and we will confirm your arrival window.

A to Z service van and technician outside a customer's home